At lunch time I decided to go over to the bank to deposit a check and then I thought I would ask about paying off my mortgage and if things worked out, I would go ahead and pay it off. I was the only one waiting in line for the teller but the guy that was being helped took a really long time. About 10 minutes later I finally got my check deposited and then I asked about my mortgage and was directed to a chair to wait for a 'personal banker'. The woman had been helping a customer open a checking account since I came in. The manager came over and said that they were wrapping things up and it would just be a minute. 10 minutes later I left because my lunch break was almost over and it didn't seem like they were wrapping anything up. I was annoyed.
I suppose I will go back tomorrow to pay off my mortgage. They are the closest branch. I don't know why they let their employees go to lunch at noon when you would think lunch time is the busiest time of day. I could pay online but then it would take a month or so for the mortgage to close. I don't want anything else to happen. I want it to be paid off and closed as soon as possible.