Wednesday, March 31, 2010

Wireless Frustration

I planned to finish my taxes tonight but instead I chose to do what I thought was more fun...set up my wireless modem. I fought off the prickly cactus and other spiny plants to plug in the telephone cord and fished it through the window. The first attempt didn't work because my connector was too big. A little re-configuring and I got it plugged in. But now the Internet light is red. The directions might work if I could make sense of what they are talking about. I don't know where the Main Menu is or the Utilities option. Then it says call my Internet provider for a code. I am frustrated because I was hoping it would be easy. Calls to Qwest always last 20 minutes minimum. I don't have time for that tonight so I gave up and went back to using my old computer in the RV. Maybe tomorrow I can get some help from Qwest. I should have finished my taxes like a good girl and left the wireless alone. Now I am annoyed and my taxes still aren't done.


Over the Cubicle Wall said...

As long as you don't get a call from the IRS. I bet that would last longer than 20 minutes. Good luck with everything (taxes and wireless).

Daizy said...

Ahhh don't say that! I always think I'm doing my taxes wrong. That's why I'm avoiding sending them in. I think I got a clue on the wireless. Something about a password. I never saw a place for a password but hopefully they can help under 20 minutes.

CenturyLink Help Team said...

Hello, this is Steph from Qwest,

I am sorry to hear about your modem troubles, I would be happy to have one of my technical specialists call you when you have time. I will definitely have someone call you who values your time! Please email me at with your billing phone number, billing address and best contact number and time and we will help you.

thank you

Steph Lake
Manager, Talk To Qwest Team

"At Qwest your account information is confidential and protected by law, so I need your permission to access the account.”